Last updated: September 4, 2025
Pacific Crest Youth Arts Organization (“Pacific Crest,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our Website or our online store.
1. Information We Collect
You may visit our Website anonymously. If you choose to interact with our Website or online store, we may collect:
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Contact information such as your name, email address, phone number, and mailing address.
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Order information such as billing details, shipping address, and payment confirmation (note: payment card data is processed securely by our third-party payment provider and is not stored by Pacific Crest).
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Technical information such as IP address, browser type, and device identifiers.
2. How We Use Your Information
We use your information to:
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Process and fulfill your orders.
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Communicate with you about your purchase, delivery, or customer support inquiries.
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Send you marketing emails about Pacific Crest programs, events, and merchandise (see Section 3 below).
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Improve our website and services.
3. Marketing Communications
When you make a purchase, we may use your email address to send updates about Pacific Crest events, programs, and merchandise.
You can opt out at any time by:
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Clicking the “Unsubscribe” link in our emails, or
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Sending a request to info@pacific-crest.org.
We honor all unsubscribe requests promptly. All marketing emails will include our organization’s name and physical mailing address, as required by law.
4. Sharing of Information
We do not sell or rent your personal information. We may share your data only with:
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Service providers (such as payment processors, shipping companies, and email platforms) to complete your order and deliver services.
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Legal authorities if required to comply with applicable laws, regulations, or legal processes.
5. Your Privacy Rights
Depending on where you live, you may have additional rights, including:
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California (CCPA/CPRA): You may request to know what personal data we collect, request deletion of your data, or opt out of the “sale or sharing” of your personal information (we do not sell data). To exercise these rights, contact us at info@pacific-crest.org.
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EU/UK (GDPR): If you reside in the European Union or United Kingdom, you have the right to access, correct, delete, or restrict processing of your personal data.
6. Data Security & Retention
We take reasonable steps to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We retain data only as long as necessary to provide services and comply with legal obligations.
7. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised “Last updated” date.
8. Contact Us
If you have questions or requests regarding this Privacy Policy, please contact us at:
Pacific Crest Youth Arts Organization
P.O. Box 5409
Diamond Bar, CA 91765
Email: info@pacific-crest.org